Legal
Withdraw from contract Vertrag widerrufen
Withdraw from your contract online, right here — in two steps and without giving any reason.
Electronic withdrawal function
This function lets you declare the withdrawal from your contract directly here in the shop. No customer account is needed: the order number and the email address used for the order are enough.
- Withdraw from contract Vertrag widerrufen — You open the function and enter the order number and email address. Nothing has been declared at this step.
- Confirm withdrawal Widerruf bestätigen — You give your name, choose the whole contract or individual items and confirm the email address. Only this second click declares the withdrawal.
Immediately afterwards we send you an acknowledgement of receipt by email. It contains the content of your declaration and the date and time it reached us.
You will find the withdrawal button in the footer of every page of this shop, as the first entry in the “Service” column. It remains available for the entire withdrawal period.